First visit
Everything you needto walk in relaxed.
First visits should feel easy. Here is exactly what happens from the moment you book to the moment you leave, so there is nothing to wonder about.
The visit
Five simple steps.
- 01
Book
Choose a service and time in Arketa. Guests can book one week ahead; members two weeks. You will receive a confirmation from the booking system.
- 02
Arrive a few minutes early
Find us at Plumtree Centre, 3350 NW 2nd Avenue, Suite A44. Street-level parking is right outside. Follow your booking confirmation to check in and find your designated room.
- 03
Orientation
On your first visit we show you the room, explain the equipment and eyewear, and answer any questions. It takes only a few minutes.
- 04
Your session
The door closes and the room is yours. Approved session lengths are shown at booking.
- 05
After
Rehydrate, take your time, rebook if you like. Many guests choose their next visit before they leave.
Choosing a service
Not sure what to book first?
Start with red light if
you are curious about skin appearance, recovery, or simply want the signature Awaken experience. It is gentle, requires nothing of you, and is where most first visits begin.
Start with the sauna if
you love heat, want a deep sweat, or are looking for a way to unwind tight muscles after training.
Start with the Lounge Suite if
your legs are tired, your mind is busy, and you want to sit back while the tools do the work.
Start with Lymphatic Sculpting Studio if
you enjoy rolling massage and infrared warmth, and want a guided body care ritual.
Explore lymphatic sculptingWhat to bring
Almost nothing.
- 01A water bottle
- 02Comfortable clothes to change into
- 03Swimsuit or shorts for the sauna, if you prefer
- 04Nothing else. Towels and eye protection are provided.
What to wear
Arrive comfortable.
Red Light Therapy
Comfortable clothing that allows the areas you want exposed to receive light. The team explains eyewear and preparation.
Infrared Sauna
Bring a swimsuit or comfortable shorts if preferred. Towels are provided.
Lounge Suite
Comfortable clothing and clean socks for compression boots.
Before & after
Bring water and an easy change of clothes. Allow time for orientation on your first visit.
Lymphatic Sculpting Studio
Long workout pants and a T-shirt, without zippers or buttons. Avoid loose accessories near the rollers.
Wellness on your schedule
More time.
More room for you.
Guests · Staffed hours
- Monday to Friday 8 AM to 6 PM
- Saturday 9 AM to 1 PM
- Sunday 10 AM to 2 PM
Visit during staffed hours for a welcoming first visit and support from our team. Book your appointment in advance.
Eligible members & Signature Programs
4 AM to midnight
Self-access seven days a week. Complete your orientation and follow the studio’s check-in instructions before your first self-access visit.
See how it worksMake time for yourself
Ready for yourfirst visit?
Step into your own quiet space. We’ll help you settle in, so you can simply enjoy the time.
